Due to hygiene reasons, earrings can only be returned if they are in their original, unopened packaging. If you need to return an item, please ensure it is in its original condition. Return shipping costs are the responsibility of the buyer. If you encounter any issues with your order, please contact us, and we will do our best to assist you.

Orders are typically shipped within 5 business days. However, please note that shipping times may vary due to unforeseen circumstances. Shipping costs depend on the delivery location. We will keep you updated on the status of your order and strive to ensure timely delivery.

Each pair of earrings at Midnight Melody Gems is meticulously handcrafted with attention to detail. We ensure that every piece meets our high standards before shipping. Please note that as each item is handmade, there may be slight variations from the product images. This uniqueness adds to the charm and individuality of your purchase.

Our earrings are crafted using high-quality materials such as polymer clay, epoxy resin, and stainless steel (RVS). Stainless steel is hypoallergenic and suitable for most people with metal allergies. Polymer clay and epoxy resin are also generally well-tolerated, but we recommend checking individual sensitivities. If you have specific concerns, please reach out to us, and we'll be happy to provide more information.